Bespoke travel services tailored to every step of your journey. Complete all travelling processes in-lounge.
Experience a luxurious new way to fly – worlds away from the hustle and bustle in the terminals. Whether travelling for business or leisure, we’re here to make your journey a pleasure.
Greeting
Check-in
In-lounge services
Security & immigration clearance
Transportation to the boarding gateBask in a warm, personal greeting while we accompany you to the reception. In-town limousine transfer service is available on request.
Enjoy in-lounge check-in service. Just leave your checked baggage with us and we will do the rest.
Relax in the lounge or a private suite, enjoy our exquisite menu and personalized shopping services from luxury brands to authentic gifts and souvenirs.
Complete the security, immigration and customs clearance procedures in-lounge and at ease.
Convenient and comfortable chauffeured ride from the lounge to your boarding gate.
Meet & Greet
Immigration clearance
In-lounge services
Baggage reclaim
Leaving the LoungeEnjoy stress-free, effortless chauffeured car transfer from your arrival gate to the lounge.
Handle immigration clearance with privacy and comfort in the lounge.
Stretch your legs after a long flight, or freshen up with a hot, relaxing shower before heading onward.
After immigration clearance, relax and recharge while we deliver your baggage for customs clearance.
We are pleased to assist with your transport arrangement from the airport to town on request.
Two unrivalled lounge services to suit your needs –
Each Lounge Deluxe booking includes the following services for 1 VIP:
Use of common lounge
Shower & resting facilities
In-lounge check-in, immigration & customs services
Chauffeured car transfer to/from the gate
Hot food & beverages
Stay up to 3 hours
Each Premiere Suite booking includes the following services for up to 3 VIPs:
Use of private suite
Private shower and resting facilities
In-lounge check-in, immigration and customs services
Chauffeured car transfer to/from the gate
Hot food & beverages
Stay up to 3 hours
Make your journey unforgettable, please contact us to arrange personalised surprises for you.
Members can enjoy exclusive privileges that take your travel to the next level. Upgrading to higher membership tiers unlocks even more benefits.
Looking for unique rewards for your staff? Please contact us to learn about the details of our corporate membership.
HKIA VIP Lounge, Terminal 1,
Kong International Airport, Lantau, Hong Kong
+852 2188 6088 (9am to 6pm daily)
What are the opening hours of HKIA VIP Lounge?
The Lounge opens 24 hours a day, 7 days a week.
Does HKIA VIP Lounge accept walk-in guests?
No. The Lounge requires reservation in advance. We accept lounge booking via our Online Booking System at least 48 hours prior to your departure or arrival flight time.
Who can use HKIA VIP Lounge?
All departing, arriving passengers and other guests who see the passenger off/ welcoming the passenger can use the Lounge. However, we are not able to provide service to transfer passenger and passenger aged 11 or below without a guardian.
How do I make a booking at HKIA VIP Lounge?
You should first register a user account in the Online Booking System. Then you may submit an application for the use of the Lounge at least 48 hours before the departure or arrival time of your flight.
What are the procedures for confirming my application?
To ensure the best experience for you, we need to review your application with the Lounge availability. After review, we will send you a payment link (if applicable) and your booking will be confirmed after the payment is made successfully.
Can I revise or cancel my booking?
You may revise or cancel your booking through the Online Booking System 48 hours before the departure or arrival time of your flight. Please contact us for assistance should you wish to revise or cancel a booking less than 48 hours before your departure/arrival flight time. For our cancellation or refund policy, please refer to Terms and Conditions for Booking of HKIA VIP Lounge.
Can I make a single booking for passengers who are travelling on different flights?
No. Separate bookings should be made for passengers travelling on different flights.
I’m a departing passenger. How much time prior to my flight should I arrive at the Lounge?
You may arrive at the Lounge 3 hours before the scheduled departure time of your flight. You are advised to arrive at the Lounge with your checked luggage no less than ninety (90) minutes prior to the departure time to allow sufficient time for flight facilitation process by airlines and law enforcement agencies.
What should I do if my flight is delayed?
If your flight is delayed after you arrive at the Lounge, we will do our best to accommodate your extended use of the Lounge. However, such accommodation may not always be feasible and additional service charge may be incurred.
Is smoking permitted in the Lounge?
Smoking is not allowed in the Lounge.
Can I do shopping in the Lounge?
Private shopping services can be pre-arranged and tailor made for you. Our dedicated shopping ambassador will contact you to attend to your needs, reserve your favorite luxury pieces or purchase souvenirs for you to pick up upon arriving at the lounge. Or you can contact us for more details.
What payment methods are available for the ad hoc services or additional charges at the Lounge?
We accept payment by Visa, MasterCard, American Express, UnionPay, Alipay, AlipayHK and WeChat Pay for ad-hoc services. Payment by cash is not accepted.
Are pets allowed in the Lounge?
Bringing animals into the Lounge is not allowed. (except for guide dogs accompanying persons with sight disability)
Do you offer vegetarian menu at the Lounge?
Yes, we offer vegetarian options at the Lounge.
